Service Cloud Archives - Fudgelearn

Cross-Channel Contract Center Implementation

Oracle Service Cloud helps organizations differentiate their brands by developing lasting, profitable relationships with a unified web, social, and contact center experiences.

 Oracle Service Cloud training will: 

  • show you how to set up, customize and administer your applications
  • teach you how to perform business transactions and complete key processes that are key to your job as a service professional using your Service Cloud applications
  • explain how to create and edit reports using the Service Cloud reporting tools to help drive positive customer interactions

Earning a Service Cloud Certification will:

  • Help you provide exceptional customer service experiences.
  • Allow you to keep up with rising consumer expectations and proliferating communication channels.
  • Give you better insight into customer management.

 

Cross-Channel Contact Center Cloud training will sh...
Knowledge Management Cloud training will show you h...
Oracle Policy Automation Cloud training shows you h...
Web Customer Service Cloud training will show you h...
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