User Adoption
User Adoption Services

Over the years, it has been observed among large ERP projects, that User Adoption is not a planned change. However, with organisations now moving from on-premise to cloud-based solutions, the enterprise culture, usage of the application and process shifts noticed, are significant hence why User Adoption needs to be strategically planned to ensure successful cloud migration.

As leading Oracle training partners, Fudgelearn accelerates User Adoption to ensure this long-term success.

For more information, read our User Adoption in the Modern Age” guide.


Our Approach

  • Business Objectives – clarify and document what the project is trying to achieve? What are the critical success factors?
  • Training needs analysis – identify what are the department, individual requirements, cultural and behavioural changes required.
  • Business Alignment – create a change strategy plan, which is to be agreed and sponsored by executives and senior management.
  • Content Development – develop the training materials or learning management systems inline with the agreed strategy and change plan.
  • Project Team Training – deliver training to the project team members, aligned with critical success requirements.
  • Implementation – deliver user training, usage of the new system begins.
  • Measurement – validate implementation with smart, effective matrixes.
  • Reinforcement – provide post-go-live support, renewed communication and/or an ongoing managed service.

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Guided Learning

User Adoption with Guided Learning

We are advocates of Oracle’s Guided Learning product for user adoption, as this provides an efficient and scalable platform that enables our clients to train large numbers of employees in multiple locations with step-by-step guides that can be tailored for specific roles, user actions, and unique organisational requirements.

Fudgelearn believes with the right blend of Guided Learning and user adoption expertise every migration to Oracle Cloud SaaS can be a successful one.

Depending on which side of the learning (Bell) curve your users sit, the amount of interaction from your training partner can vary.

Effective User Adoption for SaaS in 5 steps

1) Make use of guided learning systems

Oracle’s Guided Learning can simplify and enhance user experiences considerably, so long as the content within is matched to the learning style and abilities of the users.

User adoption: Guided Learning Systems

User adoption: Blend training delivery

2) Use a blend of delivery methods

Every person learns differently, therefore use a variety of methods to teach, such as Webinars, Mentoring, Classroom, Podcasts, Video, 121, Quick Reference Guide or Train the Trainer classes.

3) Understand your Audience

Training needs analysis (TNA) is vital in order to understand the audience, learning styles and content required. Once it is known a program can be effectively planned.

User adoption: Understand your audience

User adoption: communication model

4) Formulate a solid communication model

The business will be undergoing a huge cultural change by moving to a SaaS model. Therefore, regular valid communication is vital.

5) Measure success

The key to success is self-sustainability, the more empowered the users feel the less strain the will have on the business support functions.

Set goals to achieve this and measure success against them.

User adoption: measure success


Click below to download our printable guide to effective user adoption for SaaS.

Improve User Adoption