User Training to Improve Digital Adoption - Fudgelearn

End-user training

Learning that empowers people

The staggering 40% of enterprise system implementations fail to achieve the desired outcomes because new technologies are only partially used.

You’ve bought or upgraded an Oracle enterprise system. Still, despite its efficiencies, users are half-hearted about the new tool. 

Our training equips employees with the skills required to conquer new technologies. The training programmes we design are flexible, tailored to your specific needs and cater for different skill-levels and languages.

Effective user training promotes a high level of adoption and use of new tools. It is a crucial element that determines the future of the overall programme and its success.

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How we train end-users
Users learn as they go along, with the system offering prompts and help from within the app

Guided learning

Users learn as they go along, with the system offering prompts and help from within the app.

Tailored webinars or live virtual classrooms to support user knowledge or the system and/or processes

Virtual

Tailored webinars or live virtual classrooms to support user knowledge or the system and/or processes.

Bespoke company-branded content, tailored to drive home communications, processes and systems use

Content

Bespoke company-branded content, tailored to drive home communications, processes and systems use. Content comes in a variety of formats, including video, job aids, quick reference guides and learning paths.

Tailored classroom training for project teams, UAT treams and end-users

Face-to-face

Tailored classroom training for project teams, UAT treams and end-users. Workshops and floor walking options are also available.

Path to effective user training

We have developed a unique approach to user adoption, which ensures that our learning programmes are a perfect match for your business needs.

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Training your employees with Fudgelearn
Case study
Excellent user adoption achieved by a financial institution
Case dtudy - migration to Oracle Financials & Procurement Cloud

Challenge

A global financial services company was migrating from Oracle E-Business Suite to Oracle Financials & Procurement Cloud applications. Although the employees had in-depth knowledge of the old system, they were struggling with the new SaaS applications, jeopardising the success of the overall investment.

Solution

The needs analysis (TNA) across the system, process and testing scenarios highlighted a knowledge gap in two areas – User Acceptance Testing (UAT) and End Users across the globe. We worked closely with the implementation partner and the client project team to develop and deliver an effective training plan of Classroom and Video content.

Outcome

The tailored training programme helped employees in the UK/EMEA reach proficiency, maximising the client’s investment in the new cloud SaaS applications.
The successful training plan is now being rolled out across other regions throughout 2020 and beyond.

What our customers say

We have had the pleasure of working with Fudgelearn on a series of training webinars to support the global rollout of Oracle Fusion. Not only has Fudgelearn been a professional, committed and a valued partner in supporting the educational rollout of our material to the business but they have also gone above and beyond to help us resolve unforeseen issues.

Gill Adair

Global Head of Talent Management & Change Management – Ashfield Healthcare